Q1. How long will I receive the package?
1. Receiving time = Processing time + Shipping time
2. Processing Time: Around 3-7 Days
3. Shipping Time:25-41 Days Standard Shipping .
Please check your shipping address are correct after your payment within 1-2 days!
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries.
Q2: How do you pack your products?
The renewed package is Air Dunnage Bag. We use the high quality bag, it is very tough and high compressive strength. So do not worry.
And for some of fedoras can not be foldable or very big size hat. We will use a box for package to make sure the shape is perfectly.
Q3. What is the payment method I can use?
Visa card, MasterCard, Paypal, American express, Maestro, Discover network .
Q4. How to return the package if I am not satisfied with the product?
If you are not satisfied with the product purchased from our store, please email our service people for the exchange or refund request first. It is available within 7 days after you receive the package and you should cover the returning fee. Please make sure the product you return is in the original and will not affect our secondary sale. When Our Warehouse Receive Return Packages Will Arrange To Refund You The Money.
If a reship is requested, we will assume the reshipping fee.
Q5. What should I do if I get damaged items?
If your hat purchased from our store damaged on arrival (physical damages and damages caused by incorrect usage excluded),please contact our service Team within 7 days after you receive the package .We will offer you the best solution.
Q6: How can I do if I am not received any packages?
Please feel free to contact us, we will solved any problem.
Please do not open the dispute without any conversation, It is no deal with any question and will hurt both heart.
Q7. Why the actual color shows different in the pictures?
Our products are all actual shooting, Due to the difference between different monitors, the picture may not reflect the actual color of the item. Please refer to the object in kind.